PRIVACY POLICY
Last updated: 23/06/2026
Your Privacy
At CH Careers, we are committed to protecting your privacy as a client and visitor to our website. We use the information we collect about you to deliver and improve the services that we provide.
We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
Please read this Privacy Policy carefully.
Information We Collect
In the course of your use of our website or services, we may collect personal information including:
Name, email address, and contact details
CVs, cover letters, employment history, and professional background
Information shared during coaching sessions
Booking details and session history
Payment-related information (processed via third-party providers)
Enquiry form submissions and communications
Website usage data (e.g. IP address, browser type, pages visited)
(“Personal Data”).
Our services are not directed to individuals under 18, and we do not knowingly collect Personal Data from persons under 18.
How We Collect Information
We collect personal information directly from you when you:
Submit an enquiry or booking form
Book a session or purchase services
Provide documents (e.g. CVs, cover letters)
Communicate with us
We may also collect limited information automatically through website analytics tools.
How We Use Your Information
We use your Personal Data to:
Deliver career coaching services
Provide feedback on CVs, interviews, and applications
Communicate with you regarding bookings and enquiries
Provide support and respond to questions
Improve our services and website experience
Send updates or marketing communications (only where you have opted in)
We collect personal information only where it is reasonably necessary to provide our services.
Marketing communications are only sent where you have subscribed or requested them. You may unsubscribe at any time. We comply with the Spam Act 2003 (Cth).
Sensitive Information
Some information you provide (such as employment history or personal circumstances) may be considered sensitive. We only collect such information where necessary to provide our services and handle it with care.
Anonymity
Where practical, you may interact with us anonymously or using a pseudonym. However, for the provision of our services, we will generally require identifying information.
Storage and Security
We take reasonable steps to protect your Personal Data from misuse, interference, loss, and unauthorised access.
Your information may be stored using secure third-party systems used to operate our business.
We do not store your payment details directly.
We retain Personal Data only for as long as necessary to provide our services or comply with legal obligations.
Overseas Disclosure
Some third-party providers we use may store or process data outside Australia.
By using our services, you acknowledge that your information may be transferred to overseas recipients. We take reasonable steps to ensure such providers handle your information in accordance with Australian privacy standards.
Cookies and Analytics
Our website may use cookies and similar technologies to:
Analyse website usage
Improve user experience
You can control or disable cookies through your browser settings, although this may affect website functionality.
Sharing Your Information
We do not sell your Personal Data.
We may share your information with trusted third-party providers where necessary to operate our business and deliver our services.
We may also disclose information where required by law.
Access and Correction
You may request access to, correction of, or deletion of your Personal Data at any time by contacting us.
Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be published on this page.
Contact Us
If you have any questions about this Privacy Policy or your Personal Data, please contact:
CH Careers
Info.chcareers@gmail.com